Parent Guide to Resolution

Where do I start if I have a problem or concern?

As a parent, you may have questions or concerns about an aspect of your child's educational experience from time to time.

Parent Guide to Resolution Brochure
Parent Guide to Resolution Brochure - Spanish
Report a Concern

Complaints Related to Federal Programs:

A citizen complaint is a written statement that alleges a violation of a federal rule, law or regulation or state regulation that applies to a federal program.

Anyone can file a citizen complaint. There is no special form. There is no need to know the law that governs a federal program to file a complaint.

See links listed below, or visit the OSPI website for more information.

Citizen Complaint is now available in Spanish, Russian and Vietnamese

File a Citizen Complaint Against a School District, ESD or Other School Service Provider 
This page — and the printable handouts below — outline the 5-step process through which a citizen can file a complaint against a school district, educational service district (ESD) or other school service provider(subgrantee).
English | Русский | Español | Việt

File a Citizen Complaint Against OSPI

This page — and the printable handouts below — outline the 4-step process through which a citizen can file a complaint against OSPI. 
English | Русский | Español | Việt